Shipping Policy

Amelie Colette Boutique – Shipping & Delivery Policy

Processing:

Orders are processed within 1–3 business days.
Weekday orders typically process within 1 business day. Orders placed Friday evening–Sunday may begin processing the next business day.

Transit:

After processing, standard delivery to U.S. addresses typically takes 8–12 business days.
Delivery times are estimates and can vary by destination, carrier volume, and seasonal demand.

We strive to make ordering and delivery smooth and reliable. If you have questions at any time, our customer care team is here to help.

1. Add to Cart

On the product page, choose your preferred size/color/variant and click “Add to Cart.”

2. Review & Checkout

3. Shipping Details

Enter your full name, shipping address, and contact email/phone carefully to avoid delays.

4. Shipping Method

Review your address and shipping option. Standard shipping is free on all orders.

5. Payment

Choose from major credit/debit cards and digital wallets (e.g., PayPal, Shop Pay, Apple Pay, Google Pay) where available. All payments are processed via secure, SSL-encrypted gateways.

6. Place Order

Click “Complete Order.” You’ll be redirected if additional steps are needed for your chosen payment method.
We’ll email you an order confirmation once your purchase is completed.

If you experience any issues during checkout, contact us anytime at support@ameliecolette-boutique.com.

Shipping is on us.

We offer 100% free standard shipping on every order—no minimum purchase required.

To keep pricing fair and sustainable, we sometimes consolidate parcels and ship in efficient batch runs once minimum shipment quantities are reached.
Orders are fulfilled promptly and dispatched as soon as processing is complete.

Origin & Duties:

Some items may ship directly from our overseas partner facilities. If your order ships from outside the U.S., any customs duties or import taxes (if assessed) are the customer’s responsibility. These charges are uncommon for many apparel/accessory orders but may occur based on local regulations.

When your order ships, you’ll receive a shipping confirmation email with tracking details (where available).
Tracking updates may take 24–48 hours to appear after dispatch.

Please double-check your shipping address at checkout.
If you need to update your address after ordering, email support@ameliecolette-boutique.com as soon as possible. We’ll do our best to help, but we cannot guarantee changes after an order enters processing or ships.

Carriers may leave packages at a secure location if no one is available.
We can generally ship to residential and business addresses, PO Boxes, and APO/FPO/DPO addresses (longer transit times may apply).

To get items to you faster, your order may ship in multiple packages at no extra cost. You’ll receive separate tracking (where available) for each parcel.

High seasonal demand, carrier capacity, weather events, or global supply chain conditions can occasionally cause unexpected delays.
If your order is past the estimated window and tracking has not updated, contact us—we’ll investigate with the carrier.

Damaged on Arrival: Please email support@ameliecolette-boutique.com within 7 days of delivery with your order number and clear photos of the packaging and item.
Marked Delivered but Not Received:
1. Check with neighbors/household, common areas, and building management.
2. Wait 24 hours (carriers sometimes mark delivered early).
3. If still missing, contact us so we can assist with a carrier trace.
Resolutions may include a replacement or refund in line with our policy and carrier investigation outcomes.

If you require expedited handling/dispatch, email support@ameliecolette-boutique.com before or immediately after placing your order. While we can’t guarantee rush timelines, we’ll gladly explore the fastest available option and advise next steps.

Questions, special requests, or concerns? We’re here for you.
📧 support@ameliecolette-boutique.com