OUR FASHION

We provide a detailed size chart on our product pages to help you find the perfect fit, located just below the size selector. If you’re between sizes or have specific fit questions, feel free to reach out to our customer service team for personalized assistance.

Absolutely! We prioritize quality craftsmanship and ethical sourcing. Each piece is selected with care to ensure it contributes positively to our community and environment.

Yes, we try to restock popular items whenever possible. To stay updated on restocks and new arrivals, we recommend signing up for our newsletter.

Yes, we offer gift cards! They are a perfect way to give the gift of fashion while allowing your loved ones to choose their favorite pieces from our collection.

SERVICE

We believe in making your shopping experience delightful and affordable! We’re excited to offer free shipping on all orders within United States, no minimum purchase required.

Changed Your Mind? No Problem!

You can return your item for a refund or exchange within 30 days. Please note, for hygiene reasons, earrings are non-returnable, as well as personalized or engraved items.

For more details on our return and refund process, visit our Returns page here.

30-Day Returns, No Questions Asked

At Amelie Colette Boutique, you have 30 days from the day your order is delivered to decide. If something isn’t quite right, you can send it back—no reason required.

A few quick notes:

  • Items must be unused, in original condition and packaging (including tags).
  • Return shipping costs are the customer’s responsibility.
  • We’re unable to accept returns after 30 days due to seasonal collections.

To start a return, email support@ameliecolette-boutique.com with your order number and the item(s) you’d like to send back. We’ll reply with the return instructions and address.

We’re so sorry this happened — but don’t worry, we’ll make it right.

If your order arrives damaged or defective, please follow these simple steps:

  1. Take a photo of the damaged or faulty item.
  2. Email us at 📧 support@ameliecolette-boutique.com with the photo attached.
    Include your order number
    Add a brief description of the issue
  3. Our customer care team will review your message and provide a solution as quickly as possible.

We’re committed to ensuring you’re happy with your purchase — so please reach out right away if something isn’t right.

Once we’ve received your returned items at our warehouse, your refund will be processed within 7 business days.

You can track your return using the tracking number provided by your carrier. Please note that the 7-day processing period begins when your package arrives at our facility, not when it’s shipped.

We’ll send you an email confirmation once your refund has been issued.

If you don’t see your refund within this time, feel free to reach out — we’re always here to help:

📧 support@ameliecolette-boutique.com

We offer a range of secure and convenient payment methods to make your shopping experience seamless. Here’s what we currently accept:

  • Credit or Debit Cards: We welcome all major credit and debit cards, including Visa, Mastercard, and American Express.
  • PayPal: For added convenience and security, you can use your PayPal account to complete your purchase.
  • Mobile Payment Services: You can also use Apple Pay, Shop Pay, or Google Pay for a quick and easy checkout.
  • Gift Cards or Store Credit: Have a gift card or store credit from us? You can use it towards your purchase!

If you have any questions or need help with your payment, feel free to reach out to our customer support team.

CONTACT

If you have any questions, don’t hesitate to reach out — we’re always happy to help. Our team is available 7 days a week, ready to assist with any questions or concerns.

We’re committed to making your experience with Amelie Colette Boutique as smooth and enjoyable as possible.

📧 Contact: support@ameliecolette-boutique.com

or simply use our Contact Form to get in touch.

We always strive to respond to your questions within 24 hours, but rest assured, you'll always hear from us within 48 hours. We’re here to help and want to make sure you feel taken care of every step of the way.